Satisfaction Guarantee

French Country Furniture Direct is committed to providing the most outstanding and personalized customer service possible. Our service representatives are experts with furnishings and interior design. Each member of our team is dedicated to make your interior design experience a positive one.

French Country Furniture Direct will refund 100% of your product purchase amount should you be dissatisfied. Simply call or email us for a return authorization number and instructions.

We are committed to making sure you are satisfied with our products. Your order is inspected prior to shipment to ensure all items are in excellent condition before they leave our facilities. Although our products are packaged securely to prevent any damage it is possible that in rare cases damages may occur during shipment.

Before signing for the shipment inspect the carton and contents. Should you notice any damage, please note it on the bill of lading.

If you are unable to inspect the contents at the time of delivery, make a notation on the bill of lading that there appears to be some damage to the contents and that you were not able to inspect the contents before signing.